Convenient Licensing: Terms of Service
Effective Date: January 01, 2024
Last Updated: May 20, 2026
Welcome to Convenient Licensing. These Terms of Service (“Terms”) are a legally binding agreement that governs your access to and use of the administrative licensing support services, client portal, website, forms, communications, and related services provided by Convenient Licensing (“Convenient Licensing,” “we,” “us,” or “our”).
By using our services, website, forms, client portal, or communicating with us regarding services, you agree to be bound by these Terms.
I. Service Scope and Limitations
1. Our Services
Convenient Licensing provides administrative and support services to assist healthcare professionals with licensing, renewals, registrations, credentialing-related tasks, DEA registrations, controlled substance registrations, application preparation, document organization, application tracking, and related licensing support.
Our services may include, but are not limited to:
Preparing application forms
Organizing required documents
Tracking application status
Communicating with licensing boards or third-party entities
Requesting or assisting with supporting documentation
Providing checklist and portal support
Assisting with renewals, DEA, controlled substance registration, or credentialing-related items when requested
2. Authorization to Assist
By using our services, you authorize Convenient Licensing to assist you with licensing, renewal, registration, credentialing, application preparation, document organization, application tracking, and related administrative services as requested by you, your employer, or your authorized representative.
You also authorize Convenient Licensing to communicate with licensing boards, certification agencies, schools, employers, professional organizations, testing agencies, hospitals, credentialing departments, vendors, and other third-party entities as needed to assist with your requested licensing-related services.
3. Authority Limitation
Convenient Licensing does not issue licenses, grant practice privileges, approve applications, renew licenses, reinstate licenses, or make final licensing decisions.
All decisions regarding professional licensure, renewals, registrations, credentials, DEA registrations, controlled substance registrations, disciplinary matters, and practice authority are made solely by the applicable licensing board, government agency, certification agency, or third-party entity.
4. No Guarantee of Approval or Timeline
Convenient Licensing does not guarantee:
Approval of any license, registration, renewal, credential, DEA registration, or controlled substance registration
A specific processing timeline
That a licensing board will accept your application or documents
That you meet eligibility requirements
That prior criminal history, disciplinary history, education history, employment history, malpractice history, or other issues will not affect your application
Board delays, third-party delays, background check delays, fingerprinting delays, transcript delays, verification delays, rule changes, requests for additional information, or processing backlogs are outside the control of Convenient Licensing.
II. Client Obligations and Responsibilities
5. Accuracy of Information
You certify that all information, documents, explanations, forms, identification, employment history, education history, license history, certification history, criminal history, disciplinary history, and any other information you provide to Convenient Licensing are true, accurate, complete, and not misleading.
Convenient Licensing relies on the information you provide when assisting with applications, renewals, registrations, and credentials. You acknowledge that inaccurate, incomplete, false, omitted, or misleading information may result in application delays, denial, board investigation, disciplinary action, or other consequences.
You agree to promptly notify Convenient Licensing if any information you previously provided changes or if you discover that any information provided was incorrect or incomplete.
6. Mandatory Client Responsibilities
You remain responsible for:
Providing accurate, complete, and truthful information
Providing all requested documents, signatures, payments, login information, explanations, court records, certifications, verifications, transcripts, employment records, and other required materials
Responding promptly to requests from Convenient Licensing
Reviewing and approving forms, applications, and documents before submission when requested
Monitoring your own license status and practice authority
Meeting all eligibility, renewal, compliance, and board-specific requirements
Paying all service fees, state fees, board fees, vendor fees, and third-party costs when due
7. Client Review and Approval
When Convenient Licensing requests your review or approval of an application, form, document, or submission, you are responsible for carefully reviewing it before approving it.
By approving an application, form, document, or submission, you confirm that you have reviewed it and that the information is accurate and complete to the best of your knowledge.
8. Consequences of Delay or Non-Response
If we do not receive required information, documents, payments, signatures, approvals, or responses from you in a timely manner, we are not responsible for any resulting delays, license expirations, missed deadlines, lapses in authorization, application denials, board requests, or adverse professional outcomes.
If you fail to respond, provide documents, approve applications, pay required fees, or communicate with Convenient Licensing for an extended period of time, your file may be paused, marked inactive, or closed. Additional fees may be required to reopen or resume services.
III. Fees, Costs, Subscriptions, and Payment
9. Convenient Licensing Service Fees
Our service fees cover the administrative time, professional support, review, preparation, tracking, portal access, and licensing-related assistance provided by Convenient Licensing. Service fees are separate from state, board, government, vendor, and third-party fees unless otherwise stated in writing.
10. Third-Party Costs
You are responsible for all third-party fees and costs related to your licensing, renewal, registration, credentialing, or application process.
These may include, but are not limited to:
State board application fees
License renewal fees
Fingerprinting or background check fees
Transcript fees
License verification fees
Certification verification fees
DEA registration fees
Controlled substance registration fees
Notary fees
Mailing or shipping fees
Vendor fees
Other government, board, or third-party fees
These fees are set and controlled by the applicable boards, agencies, vendors, or third-party entities and may change without notice.
11. Reimbursement Policy
In instances where Convenient Licensing pays third-party fees on your behalf to prevent processing delays or complete requested services, those fees may be itemized and charged to you or invoiced for reimbursement.
You agree to reimburse Convenient Licensing for any third-party fees paid on your behalf. Failure to pay or reimburse required fees may result in suspension or termination of services.
12. Card-on-File and Payment Authorization
By providing a payment method, you authorize Convenient Licensing to charge your credit card, debit card, or other payment method on file for service fees, subscription fees, third-party licensing fees, and other licensing-related expenses incurred on your behalf.
You confirm that you are the authorized cardholder or have permission to use the payment method provided.
You authorize Convenient Licensing to securely store your payment information through its payment processor and to charge your payment method for current and future licensing-related services and expenses as they arise.
13. Refunds and Cancellations
Service fees paid to Convenient Licensing are non-refundable once work has begun. Work may begin shortly after payment, intake submission, document review, portal setup, application preparation, or administrative review.
Third-party fees are non-refundable once paid to a licensing board, government agency, vendor, or other third-party entity.
Convenient Licensing does not guarantee refunds from state boards, agencies, or third-party vendors if an application is withdrawn, denied, delayed, abandoned, or canceled.
14. Subscription Services
If you are enrolled in a subscription plan, your subscription must remain active for Convenient Licensing to continue providing services, tracking applications, maintaining portal access, communicating with boards, sending reminders, or assisting with pending licensing matters.
If your subscription is canceled, unpaid, declined, paused, or discontinued, Convenient Licensing may pause or stop work until your account is current.
Canceling your subscription does not cancel any pending application with a licensing board or third-party entity. You remain responsible for monitoring any pending applications, deadlines, board requests, renewals, and required follow-up if services are discontinued.
IV. Board Requests, Discipline, and Legal Limitations
15. Board Requests and Additional Information
A licensing board, government agency, or third-party entity may request additional information, documents, payments, explanations, interviews, fingerprints, background checks, or other materials after an application is submitted.
You remain responsible for providing any requested information in a timely and accurate manner. Convenient Licensing may assist administratively with organizing or submitting requested materials, but you remain responsible for the content, accuracy, and completeness of all responses.
16. No Legal Representation or Legal Advice
Convenient Licensing is not a law firm and does not provide legal advice, legal representation, legal opinions, or legal services.
Convenient Licensing does not represent you before any licensing board, government agency, court, investigator, disciplinary body, employer, or legal proceeding.
If your application involves criminal history, disciplinary action, license denial, license suspension, license revocation, investigation, impairment concerns, malpractice issues, immigration concerns, or any other legal matter, you should consult with an attorney.
Convenient Licensing cannot advise you on how to answer legal questions, how to respond to investigations, or how a board may interpret your history.
17. Limitation of Services for Investigations or Discipline
If your application results in a board investigation, formal complaint, disciplinary review, hearing, denial, suspension, revocation, probation, consent order, or legal proceeding, Convenient Licensing may be unable to continue assisting beyond administrative support.
Convenient Licensing may recommend that you seek assistance from an attorney if legal, disciplinary, or investigative issues arise.
V. Portal, Login, and Communication Consent
18. Portal and Login Access
You may voluntarily provide login credentials, verification codes, portal access details, or account information for licensing boards, certification agencies, credentialing platforms, email accounts, or other application-related systems.
Convenient Licensing will use this information only for the purpose of assisting with your requested licensing-related services.
You remain responsible for maintaining access to your own email accounts, licensing board accounts, certification accounts, portal accounts, usernames, passwords, and verification codes.
You agree to notify Convenient Licensing immediately if your login information changes or if you no longer authorize access.
19. Communications Consent
By providing your contact information, you authorize Convenient Licensing to communicate with you by phone, text message, email, secure form, client portal, or other electronic communication methods regarding your services.
Communications may include:
Document requests
Application updates
Payment requests
Board requests
Service reminders
Portal notifications
Status updates
Renewal reminders
Other licensing-related communications
Standard message and data rates may apply. You may opt out of non-essential text messages by replying STOP, though this may limit our ability to send time-sensitive updates related to your services.
You are responsible for monitoring your email, phone, text messages, and client portal for updates and requests.
VI. General Provisions
20. Limitation of Liability
To the maximum extent permitted by law, Convenient Licensing shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost income, lost business opportunities, license delays, business interruption, reputational harm, or professional consequences arising out of or related to your use of our services.
Our total aggregate liability to you for any claim arising out of or related to our services shall not exceed the total amount of service fees paid by you to Convenient Licensing for the specific matter at issue.
21. No Guarantee of Continuous Access
We make reasonable efforts to maintain access to our website, forms, and client portal. However, we do not guarantee uninterrupted access. Website, portal, software, payment processor, form provider, email, SMS, automation, or third-party technology issues may occur from time to time.
22. Changes to Services or Terms
We reserve the right to update our services, fees, processes, portal features, policies, and these Terms at any time. Your continued use of our services after updated Terms are posted constitutes your acceptance of those changes.
23. Governing Law and Disputes
These Terms shall be governed by the laws of the State of New Jersey, without regard to conflict of law principles.
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
24. Contact Information
If you have questions about these Terms, please contact:
Convenient Licensing
Phone/Text: 640-400-0056
Email: [email protected]
Website: ConvenientLicensing.com
Convenient Licensing: Privacy Policy
Effective Date: January 01, 2024
Last Updated: May 20, 2026
Convenient Licensing is committed to protecting the privacy and confidentiality of your personal, professional, licensing, and application-related information.
This Privacy Policy explains how Convenient Licensing (“Convenient Licensing,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects information when you use our website, services, client portal, forms, communications, or related licensing support services.
By using our services, website, forms, or client portal, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide licensing, renewal, registration, credentialing, application preparation, portal tracking, and related administrative services.
Information may be collected directly from you, from your employer or authorized representative, through our forms or client portal, or from third-party entities when necessary to provide services.
A. Identifiers
We may collect identifying information, including:
Name
Mailing address
Email address
Phone number
Date of birth
Government identification
Social Security number or partial Social Security number, when required for licensing applications
NPI number
Other identifying information required by licensing boards, agencies, or third-party entities
B. Professional and Licensing Information
We may collect professional and licensing-related information, including:
Current and prior licenses
License numbers
License expiration dates
Certifications
Education history
Transcripts
Employment history
Professional history
Specialty or practice area
Credentialing information
Continuing education information
DEA or controlled substance registration information
Application details
Board correspondence
License verification records
C. Sensitive Licensing Information
When required for licensing, renewal, registration, credentialing, or application purposes, we may collect sensitive information, including:
Criminal history disclosures
Arrest, charge, or conviction information
Court records or explanations
Disciplinary history
Prior board actions
Investigations
License denials, suspensions, revocations, or restrictions
Malpractice history
Impairment or substance-related disclosures
Immigration or work eligibility information
Other sensitive information required by a licensing board, government agency, or third-party entity
D. Documents and Uploaded Files
We may collect and store documents uploaded or provided by you, including:
Identification documents
Licenses
Certifications
CE certificates
Transcripts
Court records
Board correspondence
Employment records
Verification documents
Receipts
Application forms
Signed authorizations
Other documents required for licensing-related services
E. Account, Portal, and Login Information
When voluntarily provided by you, we may collect login credentials, verification codes, portal access details, or account information for licensing boards, certification agencies, credentialing platforms, or other application-related systems.
This information is used only to assist with your requested licensing-related services.
F. Payment and Billing Information
We may collect billing information necessary to process payments, subscriptions, invoices, reimbursements, and card-on-file authorizations.
Payment information is processed through secure third-party payment processors. Convenient Licensing does not intentionally store full credit card numbers on its own systems.
G. Website, Portal, and Usage Data
We may collect information about how you interact with our website, forms, and client portal, including:
IP address
Browser type
Device information
Pages visited
Portal activity
Form submissions
Cookies and similar tracking technologies
2. How We Use Information
We use collected information to:
Provide licensing, renewal, registration, credentialing, and related administrative services
Prepare, manage, and track applications
Communicate with licensing boards, agencies, vendors, schools, employers, and other third-party entities
Request or organize supporting documents
Maintain client portal access and application tracking
Send updates, reminders, invoices, payment requests, and service communications
Process payments and subscriptions
Maintain business records
Comply with legal, regulatory, accounting, audit, and contractual obligations
Improve our website, portal, forms, communications, and services
Protect against fraud, unauthorized access, misuse, or security issues
We do not sell your personal information, licensing information, payment information, login credentials, or sensitive application-related information.
3. Communication and SMS Consent
We may use your phone number, email address, and portal contact information to send service-related communications, including:
Document requests
Application updates
Board requests
Payment reminders
Invoices
Portal notifications
Renewal reminders
Service updates
Other licensing-related communications
Text message consent is not a condition of purchase. Message and data rates may apply. You may opt out of non-essential text messages by replying STOP, but doing so may limit our ability to send time-sensitive service updates.
4. How We Share Information
We may share information only as necessary to provide services, comply with legal obligations, operate our business, protect our rights, or complete licensing-related tasks.
A. Licensing Boards, Agencies, and Third-Party Entities
We may disclose client information to:
State boards of nursing
Medical boards
Licensing boards
Certification agencies
DEA or controlled substance registration agencies
Background check providers
Fingerprinting vendors
Schools and educational institutions
Employers
Credentialing organizations
Professional organizations
Testing agencies
Government agencies
Other entities necessary to complete or support licensing-related services
B. Service Providers and Technology Vendors
We may share information with trusted service providers that help us operate our business and provide services, including:
Client portal platforms
Form providers
Payment processors
Cloud storage providers
Email platforms
SMS platforms
Automation tools
Customer support tools
Document management tools
Website hosting providers
Other technology vendors
These providers may access information only as needed to perform services on our behalf.
C. Legal or Compliance Disclosures
We may disclose information when required or permitted by law, regulation, subpoena, court order, legal process, audit, investigation, or government request.
We may also disclose information to protect the rights, safety, property, or security of Convenient Licensing, our clients, or others.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal, professional, licensing, payment, and application-related information.
However, no method of electronic transmission, storage, or communication is 100% secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your own email accounts, licensing board accounts, portal accounts, usernames, passwords, and verification codes.
You should notify us promptly if you believe your information, account access, or login credentials may have been compromised.
6. Data Retention
We retain information for as long as necessary to:
Provide services
Maintain licensing and client records
Support future renewals or ongoing services
Comply with legal, regulatory, accounting, audit, and contractual obligations
Resolve disputes
Enforce agreements
Protect our business and legal rights
We may retain client records after services end when necessary for business records, legal compliance, audit purposes, dispute resolution, licensing history, renewal tracking, or future service needs.
We may not be able to delete certain records if retention is required for legal, regulatory, accounting, security, or legitimate business purposes.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing
Opt out of non-essential communications
Request information about how your data is used or shared
To exercise these rights, contact us using the information below. We may need to verify your identity before responding.
Some requests may be limited if information is needed to provide services, comply with legal obligations, maintain business records, prevent fraud, resolve disputes, or satisfy regulatory requirements.
8. Cookies and Website Tracking
We may use cookies and similar technologies to improve website functionality, understand visitor interactions, improve user experience, and support website performance.
You can manage cookie preferences through your browser settings. Some website or portal features may not function properly if cookies are disabled.
9. Children’s Privacy
Our services are intended for adults age 18 and older and for licensed or licensing-eligible professionals.
We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Third-Party Links and Platforms
Our website, forms, portal, emails, or communications may contain links to third-party websites, platforms, payment processors, licensing boards, or external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or platforms. You should review the privacy policies and terms of any third-party services you use.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.
The updated policy will be posted on our website with a revised “Last Updated” date. Your continued use of our services after the updated policy is posted means you accept the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Convenient Licensing
Phone/Text: 640-400-0056
Email: [email protected]
Website: ConvenientLicensing.com